Notice of Privacy Practices

This notice describes how psychological and medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Our Commitment to Your Privacy

NuHope Mind & Body Wellness is committed to protecting your health information. This notice explains how we may use and disclose your protected health information (PHI) and your rights regarding that information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

How We May Use and Disclose Your Health Information

We may use or disclose your PHI for the following purposes without your written authorization:

• Treatment: To provide, coordinate, or manage your care and related services. This may include communication with other healthcare providers involved in your care.
• Payment: To obtain payment for services provided to you, including billing and collection activities.
• Healthcare Operations: For administrative, quality assurance, and business management activities that support our ability to provide care.

Other Uses and Disclosures Requiring Authorization

We will not use or disclose your PHI for purposes other than those listed above without your written authorization. This includes most uses and disclosures of psychotherapy notes, marketing, and the sale of PHI. You may revoke your authorization at any time in writing, except to the extent that action has already been taken.

Situations Where We May Use or Disclose Your Information Without Authorization

There are certain situations where we may be required or permitted by law to use or disclose your PHI without your consent or authorization, including:

• As Required by Law: When required by federal, state, or local law.
• Public Health Activities: For public health reporting, such as reporting communicable diseases or adverse drug reactions.
• Abuse or Neglect: If we suspect child, elder, or dependent adult abuse or neglect, we are required to report this to the appropriate authorities.
• Serious Threat to Health or Safety: If we believe you pose a serious threat of harm to yourself or others, we may disclose information to prevent or lessen the threat.
• Health Oversight Activities: To health oversight agencies for activities such as audits, investigations, or licensure.
• Judicial and Administrative Proceedings: In response to a court order, subpoena, or other lawful process.
• Law Enforcement: For law enforcement purposes as required or permitted by law.
• Workers' Compensation: As authorized to comply with workers' compensation laws.
• Appointment Reminders and Health-Related Benefits: We may contact you to remind you of appointments or provide information about treatment alternatives or other health-related benefits and services.

Your Rights Regarding Your Health Information

You have the following rights regarding your PHI:

• Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI. We are not required to agree to all requested restrictions, but we will comply with any restriction to which we agree or as required by law.
• Right to Receive Confidential Communications: You may request that we communicate with you in a specific way or at a specific location.
• Right to Inspect and Copy: You have the right to inspect and obtain a copy of your PHI, with limited exceptions. Requests must be made in writing. We may charge a reasonable fee for copies.
• Right to Amend: If you believe your PHI is incorrect or incomplete, you may request an amendment in writing. We may deny your request in certain circumstances.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by us in the past six years, excluding those made for treatment, payment, or healthcare operations.
• Right to a Paper Copy of This Notice: You may request a paper copy of this notice at any time, even if you have agreed to receive it electronically.

Our Responsibilities

• We are required by law to maintain the privacy of your PHI and to provide you with this notice of our legal duties and privacy practices.
• We will notify you if a breach of your unsecured PHI occurs.
• We reserve the right to change our privacy practices and this notice. Any changes will apply to all PHI we maintain. The current notice will be posted in our office and on our website.

Questions and Complaints

If you have questions about this notice or believe your privacy rights have been violated, you may contact our Privacy Officer at:

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue, S.W., Washington, DC 20201. You will not be retaliated against for filing a complaint.

Effective Date: September 17, 2025